| ICT System Upgrades & Implementations |
| Upgrades and implementations of ICT systems have common elements and it is the shortcomings in addressing these elements that is often the cause of over runs, less than optimal implementations and weak business integration. Of all of these elements, those of business ownership and business integration are the key elements because any ICT implementation or upgrade is done to meet a business need and is by definition, a business owned, championed and driven exercise. |