| Assembly line techniques to optimise knowledge workers |
| Standardisation and the application of assembly line techniques are wide spread practices within business that lower costs, guarantee service delivery and create market dominance. The challenge faced by business is to apply these principels to all areas of business endeavour, including the role of the knowledge worker. Standardisation requires a whole of business approach and resolution of business issues. Then the business process required can be determined, the information needed at every stage established and the appropriate IT mix resolved and implemented. It is not a question of the cost involved in standardising, optimising and applying the assembly line to business and the role of the knowledge worker, the question is can you afford not to do it? |
