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| Standardisation & optimisation, applying the assembly line to the role of the knowledge worker | |
| We know our knowledge workers are doing things but not what they do. They are essentially out of control. The application of assembly line techniques and standard operations that have been brought to other areas of business apply exactly the same to the knowledge worker. Can you afford not to lower hidden costs by applying the assembly line to the role of the knowledge worker? | |
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Standardisation & optimisation applying the assembly line to the role of the knowledge worker 739 KB |
