| Costing and Valuing Data, Information and ICT |
| Rather than being viewed as an asset and a source of value, Information Communication and Technology (ICT) is often seen as an expense on the profit and loss statement. For better or for worse, the business conversation is invariably around what is the cost of ICT? because the value of ICT and of the data and information it supports is often hard to quantify. The use of ICT to lower the costs of acquisition, management and ownership of data and information, with a focus on an improvement in customer service, is often the engagement point for a business. To aid business decision making, some considerations for the valuing and costing of data, information and the supporting ICT are presented. |
