| Enterprise Knowledge Management Through Logistics |
| Context. It is all about context. For knowledge to be applied effectively, the right knowledge needs to be presented at the right time in the right place to the right people in the right condition. This requirement means that the flow of information within and between organisation, and the operation and management of knowledge workers, is nothing more than the management of logistics chains. For logistics chains to operate successfully information needs to be in context and context is given by integrating information to work-flow and through managing the relationships between elements of information. Furthermore, the approach of integrating information management with process not only makes Information Communication Technology (ICT) the assembly line for knowledge workers but leverages all the benefits of standardised process for routine transaction processing. |
