| Resolving the knowledge management legacy |
| How to resolve the knowledge management legacy. |
| The increasing need to drive down hidden costs and the need to deliver any information to and from any device, anywhere, any time will see the systematic application of "world's best business practice" to the Internet and the optimisation of the knowledge worker role. Easy access to managed information in consolidated repositories, through a unified delivery mechanism, is the competitive advantage a business needs. |
| The key to lower costs, to accessing corporate knowledge and the power of the Internet is in the systematic application and use of metadata (data about data). Metadata allows you to find information, it tells you what the information is, you know who has access to that information and more. |
| Data management is not a luxury, it is a way to lowering hidden costs, to guaranteeing quality of service and to providing customer satisfaction. Data management is not complicated, the underlying principles are consolidated data storage, accessible data about data (metadata) and storage of data in one format. Seven basic steps of data management are identified: accessions, transfer, data laundry, quality control, archiving, documentation and making it available. |
| Forget all of the complexities, it is easy to do. An overview of: information in business, its importance and how it can be easily managed. |
| Whether it was the "gods in white coats" of the mainframe days or their reincarnation as e-kiddies in the Dot Com era, user dissatisfaction with IT is increasing. As long as IT continues to drive business instead of the business driving IT, this trend will continue. Who will be recorded as having the appalling indictment, IT or the user? |
