Key Points for realising cultural change include:

• Slow and painful process - one quick project not deliver lastings results.
• Championed at the top – articulate a vision and champion. Without this, change will not occur.
• Have to sell the benefit to the coalface – real and not abstract, they want to do it.
• Big Bang gives you a whimper - lots of people making small changes is how cultural change occurs.
• Appealing to fear and greed - If you do not hit these and you do not excite people, cultural change will not occur. The fear has to be a positive fear – the fear of missing out.
• One size does not fit all.