| The ability to manage a crisis and to manage the business through a crisis is a core business competency. Developing this capability requires strategy and planning. Ones developed a plan needs review and testing. Although a plan is important to have in a crisis, the real value lies in the planning process because planning is about having infrastructure in place that can be used at time of incident to respond as required to the individual circumstances. The planning also drives the skilling, training and testing of staff and provides a framework and a coordinated approach for managing a crisis.
Part of the planning process is implementing the correct management structures, including a Crisis Management Team, who are responsible for coordinating the response to a crisis. The Crisis Management Team frees the Executive to manage the business through the crisis and to address other strategic and political issues.
Further details on aspects of crisis management and planning are presented in this document.
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