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Resilience Capability
Whilst the need for a resilience capability (a consolidated approach to risk management, crisis management, business continuity management and disaster recovery) is being increasingly recognised by business, the strength and effectiveness of this capabilities often varies significantly. By using a simple business driven approach, organisations can assure the implementation and operation of their resilience capabilities.
 
Business Continuity Journal Vol 3 Issue 4
Resilience Capability - Developing Enterprise Capability. Published in the Business Continuity Journal Vol 3 Issue 4.
The Business Fundamentas are the Elements of Business in Tough Times
Whether businesses have survived or flourished in the recent Global Financial Crisis, some common issues and themes are seen that can be applied to businesses in future tougher climates.
Pragmatic Business Takeaways from the Icelandic Volcanic Ash Events
While the impacts of the recent Icelandic volcanic ash clouds are worked through, there are some pragmatic and practical takeaways being seen which have wider business benefits.
Developing Enterprise Capability
Developing an enterprise wide resilience (risk management, crisis management, disaster recovery management and business continuity management) capability is a core business competency. Further details around the development of an enterprise wide resilience capability are presented in this document.
Risk Management
Development of a resilience capability within a business requires a pragmatic business driven approach that includes an identification of and management of the risks impacting business. Whilst resilient risks are important to a business, it is the capability of a business to sustain operations using an alternative system (process, function or entity) whilst a recovery is implemented, which is of importance for core business operations. Further details around aspects of risk identification and management and business sustainability are presented in this document.
Crisis Management
The ability to manage a crisis and to manage the business through a crisis is a core business competency. Developing this capability requires strategy and planning. Ones developed a plan needs review and testing. Although a plan is important to have in a crisis, the real value lies in the planning process because planning is about having infrastructure in place that can be used at time of incident to respond as required to the individual circumstances. The planning also drives the skilling, training and testing of staff and provides a framework and a coordinated approach for managing a crisis. Further details on aspects of crisis management and planning are presented in this document.
Capability Management
The managing of an enterprise wide resilience capability includes the training, testing and skilling of staff so that they are effective in managing a crisis. It is the use of a testing regime to assure outcomes, reported by exceptions, that often proves the most effective in developing, managing and maturing a resilience capability. A minimum regime across the enterprise (risk management, business sustainability, business management in a crisis, crisis management and capability management), set against a scorecard to ensure transparency, is a powerful tool within a resilience capability for assuring the ability to manage a crisis. Further details around the development and management of an enterprise wide resilience capability are presented in this document.
Monitoring and Reporting
The establishment, management and maturity of an enterprise wide resilience capability requires that a reporting and monitoring framework exists. This shouild include governance, business owners and an audit function. Reporting should cover the resilience capability, is the resilience capability and the business sutainability commensurate with the risks the business is exposed to and what are the icebergs impacting a business. Furthere details are presented.
Disaster Recovery - Reviewing the Value of Business Insurance
Disaster Recovery (DR) provides insurance for business operations, particularly around Information Communication Technology (ICT). Proven by the delivery of utility infrastructure worldwide, a focus on naturally redundant systems, that can take up capacity when required, rather than duplicating infrastructure that is seldom used, may provide a more effective and cheaper insurance for a business.
Critical Business Analysis
Tools for a risk based approach to identifiying critical business operations and dependencies. Use in disaster recovery and business continuity.
Critical Systems Analysis
Tools for identifying critical systems impacted for key business areas. Use in disaster recovery and business continuity.
 

 

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